Month: February 2017

Precision Garage Door Wins 2016 Angie’s List Super Service Award

Posted by Barrel Roll on February 20, 2017

Precision Garage Door is proud to announce itself as a receiver of the 2016 Angie’s List Super Service Award, a coveted award that recognizes a company’s year of excellent service to its customers. This award is granted to only 5% of garage door companies in each market so the winning businesses show the highest of …

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HERE'S WHAT PEOPLE ARE SAYING ABOUT PRECISION

Shannon Muncy was excellent to work with and a riot to visit with really enjoyed the time she spent with us. You do get what you pay for! Our... previous door was around 10 years old installed by Virginia Door (Wayne Dalton) I would say average door and average/below installation. Precision addressed the details not only is the new door outstanding but the garage is actually quieter. Installation guys were great to work with appointment time 9am arrived by 8:30. I would say from the work I have seen from other companies they are a step above in the quality of the products they sell and the quality of the installation. I have discovered after remodeling my home there are builder grade products and builder grade installation something you really want to avoid and how many houses are actually built which is why after 10/15 years you are changing windows, roofs, siding, doors the list is endless. Precision Door met my expectations above and beyond. Great company from Shannon to the installers. Wish my parents had used them when they built a custom home in Gloucester, I was not impressed with what I saw from their garage door company. Thanks again Precision Door!read more

Brian Pierro

Choosing Precision Garage Door was the perfect decision. After having Nick Decker, Certified Technician, examine my broken garage door and giving me... a very fair price, I was more than amazed. Nick arrived early to assess my door and proceeded to explain what was needed to again have a working door. I selected the best door with the electronics and couldn’t be anymore pleased. I can’t wait to get it installed and to have a worry free garage door for as long as I own my home. No wonder the company has such outstanding reviews!read more

Tamara Bowyer

Todd was EARLY! (plus #1) That in and of itself was a pleasant surprise. I gave instructions on how to safely enter our home without contact, and... he obliged, (plus #2), especially during this pandemic. He used safe distancing, a mask and gloves. (plus #3) He quickly diagnosed the problem, (plus #4) gave me a choice of solutions (#5) and was out the door (#6) Fabulously conscientious, accurate assessment, and quick. I will be referring the service of Precision and using them in the future. (I think that's 6 stars)read more

Barbara H. Smith

Nick customer service was totally 100% awesome! He called and told me he was running late, I work in the customer service and appreciate he gave me... the call. He took the time to tell me about insulated doors so I could install a gym in my garage, I am so grateful for his expertise‼️read more

Boo love

Called Precision Garage Door at 7:00 am. Talked with a very knowledgeable customer representative. She set up a technician visit for that same... morning. After a thorough examination of my garage door ,Chris Gram presented me with a well reasoned explanation of my options. He repaired the garage door with a new spring and new ultra quiet motor. I am very pleased with the new system, as well as Chris' efficient workmanship and overall customer service. I am a very big fan of Precision Garage Door.read more

Mike Hughes

Precision Door repaired the torsion springs and bearing on my garage door. I called them at 7:00pm on one day and they were available the next day... at9:30, which was 30 minutes earlier than my appointment. My wife was there to meet technician Michael. Michael, via Face Time, informed me of his assessment and offered me various warranties and packages, which I declined. I just wanted my door repaired. Within 30-40 minutes he'd repaired the door. When I got home the door was running better than ever and all was good. The only issue was that he parked the company truck in my drive way, which companies do all the time. I don't want oil leaked. Other than that I would rate Michael a 10 and Precision a 9 (price could have been better than $427). However, I am thankful for the discount that I receive. I would definitely recommend and use Precision Door again.read more

Charles Hudson

I have a 3-car garage consisting of a single door and a double door. We decided to have both replaced from the ground up.Our first experience with... Prevision was with Shannon, who reviewed options and prices with us. She listened to our questions and answered them fully and clearly. She also provided helpful opinions when we asked about what might look nice on our home (color, windows, etc).On the day of installation we met Jeremy and Brian (I hope I have those names right). While it was a lengthy job, they still made quick work of it. They spoke to me with respect and explained everything they had done and how to operate some new features (keypad and code reset).A week later, Garth (again, I hope I have that name correct), scheduled a visit, conveniently on a Saturday to inspect the work previously done. This was a surprise, but a pleasant one. It showed the desire for the company to perform outstanding work. I mentioned a noise I had heard and he quickly (less than 30 minutes) resolved the issue.There has been no issue with doors and I have zero complaints. While an expensive purchase, it still cost less than I anticipated.I highly recommend going with Precision, the lifetime guarantee helps, too.read more

Bryan Hundley

Outstanding service! We really appreciated Precision Door's prompt response for a broken overhead garage door. Nick Decker is the best technician... we've encountered in years. Professional and personable, he kept us apprised of the timeline for repairs. Upon arrival he immediately diagnosed the problem, provided a comprehensive estimate, then expeditiously executed repairs. We could not be more satisfied. Precision Door will be our go to for any future business!!read more

John Trauernicht

Shannon Muncy is AMAZING! She came to my home to diagnose an issue with my garage door opening. I thought the whole system was shot and would need to... be replaced. Upon inspection Shannon informed me it wasn't as bad as I thought and I only needed to replace one section of the hardware/spring system. I saved so much money by not having to do all of it. I appreciate Shannon's honesty so much. The installer Todd was super nice too. He was professional and informative and did a great job fixing the door. I highly recommend giving Shannon a call for any of your garage door needs!read more

Amiee Carr

Today I had a great experience with Precision door. Great customer service and professionalism from Shannon M. who met with me for pricing out a new... (replacement) garage door for a detached garage. The company makes it too easy. Lined up the appointment via their website. Recieved the quote within minutes of wrapping up the site visit (which had great pricing options). I have used this company in the past and will continue to recommend the services they provide.read more

Captain Redfox

Rob was fantastic! He arrived early, but called before showing up. He explained things in simple terms and was quick with the repairs. Thank you... for your service!read more

Emily Gibby

It's never a treat to have to get a repair done that you were not expecting. If you do have to make the call, though, it's nice to know that there... are people like Rob from Precision that are out there that are going to give you honesty, integrity and professionalism. Even my dogs liked him (it might have been because he was handing out treats, but still). I would definitely recommend the company to anyone. Funny thing is, I just happened across them on Google but I'm happy I did.read more

Ken Dodd

Todd was very professional, courteous, and listened to what the customer concerns.

Ken Lampkins

I had two garage doors installed this morning. They look great and I want to thank everyone that helped me. Service was excellent from day one when... Shannon met with me and wrote up the proposal thru the installation with Jeremy and his crew.read more

Pam Horn

I was very impressed with Precision Garage Doors , including the salesman ,the secretary and the technician who put the doors in. They were quick to... come back and fix a small repair. They were courteous and professional.i definitely recommend them.read more

Terri Maguire Carter

One of my garage door cables and spring recently snapped. I called Precision Garage Door at 0800 today, and Rob (technician) was out to my house by... 10:00 AM. Rob did an inspection of the garage door and provided me with 2 options to consider for my repair. Once I approved the preferred option, Rob started the work and finished within 1 hour. I would highly recommend Precision Garage as they provided prompt, courteous and excellent service at a reasonable price.read more

BJ Jones

I highly recommend this Company for Garage door install! Scott, shannon and Techs are awesome to deal with! I have a small garage and with some... issues on space clearance for the hardware install, but they manage to get it done professionally! #TEAM PRECISION all the way!read more

Alan Balisacan

Outstanding service. I found the company online and called and was able to get an appointment quickly. My technician Rob was outstanding, he... examined my system and we discussed what was going on with it. He thoroughly explained everything. I elected to do a "bionic upgarade" as he called it. The system was 17 years old and worn out. One thing I quickly noticed was how methodical Rob was in his work, a very organized and step by step repair/replacement of the various elements. I also notice how organized his truck was with tools and parts laid out exactly where he needed. I'd use him again anytime I need work done, I couldn't have been happier with his service.read more

Douglas Mills Jr

Great work, very detailed, no rush. Every thing checked. Highly recommended!

Mike Limburg

Technician Todd was very professional and most knowledgeable. He made sure I knew exactly what needed to be done and the cost in advance. No... surprises. When he was done he showed me everything and how it all worked, and reprogrammed everything for me. And rare nowadays, he cleaned up behind himself and left no mess! Would definitely recommend to others.read more

karen huggins

Definately recommend. Michael M is the consummate professional. Very knowledgable and insures the customer know what has been done prior to... completing the job.read more

Dave Frey

The technician was very knowledgeable and clearly explained the major items that had to be done. I appreciated the fact the technician didn’t try to... sell me any upgrades or different services. He simply laid out what had to be done and explain things very clearly.read more

David Rowland

Our garage door stopped working on a Monday morning before going to work. I called precision garage door and Michael was there that morning. He... diagnosed the issue quickly and quoted options and prices. Michael was honest and explained my options thoroughly. He repaired the issue quickly and the garage door was working within about 3 hours of when I called Precision. Overall very happy. Great customer service. I can imagine that their prices may be higher than other garage repair companies. Diagnostic, service and gear replacement cost ~$350. Total replacement would have cost ~$750. However, I’m happy to pay it for that kind of response time and service. Would definitely recommend to others.read more

Jeremy Simmons

Michael was very professional on the phone. I am not local and helping my elderly parents replace their garage door. I am based in DC and my parents... are in Norfolk. Michael was very honest with me and even tried to fix the current door that was installed. Sadly that door was too big and did not fit correctly. He gave me a fair honest quote to get the door completed. Once the job is done I will review the service again. So far though, I am pretty please with Michael’s professionalism and would recommend Precision Garage Door.read more

Frank Rocha

Shannon is a ROCKSTAR!!! Extremely friendly and knowledgeable. No fuss, straight forward and detailed. She flexed her busy schedule to meet us... ahead of schedule which worked out great. We were able to review the estimate and book install in about an hour. Oh, the best part!!! We were fortunate enough to book our installation for the very next day! I’m sure this doesn’t happen very often, but we feel very lucky and highly recommend doing business with Precision Garage Door and Shannon. Can’t wait to see my new equipment. Expect another review tomorrow!read more

Robert D'Emanuele

prompt and courteous service

Kimberly Park Kriklava

The Technician Rob was great. Awesome communication, on time, professional, and very knowledgeable in his job. He answered all my questions and made... sure I was satisfied with the service before he left. The Company and Technician is highly recommend.read more

Kriss All Daya

chris aldea

The service was exceptional. My tech Todd ran into trouble fixing my garage door opener. Something that should've taken him 45 min took 3 hours and... be was very pleasant through it all. He was on time. Actually he was early and very professional. I would highly recommend.read more

hiz _pryncez

Efficient and Very Professional Job.

Edward Smith

Garth from Precision came and installed two auto garage openers. He was exactly on time and very down to Earth. He recommended the spring system on... my doors to be replaced soon, and I agree because I've never had it done before and my doors are a little aged. He gave me a quote on that right away. I loved his professionalism and would definitely recommend Precision.read more

Damian Thomas

Thanks for the great job and experience from the initial walk through to the end product. Everyone was great to work with and did a very... professional install and cleaned everything up nice. Also took care of any concerns I had.read more

Chris Smith

I appreciated the same-day appointment and, even more so, the 2-hour window (others companies required 4-hours of my availability). An email with the... anticipated service provider’s photo/identifying info as well as a 30-minute call in advance of his arrival also made me feel valued as a customer. I also liked hearing that you can reach a friendly, live person there 24 hours a day. Beau was professional and knowledgeable! He inspected and fixed our nonfunctioning garage sensor but also provided helpful maintenance/safety details and future recommendations. I would utilize this company again without hesitation.read more

Jessica Kell

From the first interaction with the scheduler on the phone to the final install of my 3 garage doors I was refreshed to be dealing with competent,... prompt, and friendly professionals. I had initially been referred to this company by my parents who were equally impressed with their customer service. Shannon was quick to get me an estimate. I am picky with architectural details and was pleasantly surprised that she was able to provide options that match out modern design. She was even able to get the doors pre-painted in a Sherwin Williams color that was baked on. They came out beautiful. The day of delivery Jeremy was on time and performed a great and clean install. The doors are by far the smoothest operating doors I have experienced. I would not hesitate using them again.read more

T P

professional and knowledgeable technicians

Sharon Russell

The team that came were prompt and very professional! They both did an amazing job! I have a very small issue after they left and immediately... recieved a call back from the install technician. He sent another team out within 30 minutes and they fixed the issue. Both the install guys and the next team that came out were great!read more

Thomas Creighton

Great experience with Shannon at Precision. Company offers free estimates and offer quality products. Shannon was early for the appointment after... calling to check if that worked for my schedule! Very good with the details and options and reasons why we should use Precision. Friendly and knows her doors! Thank you Shannon!read more

Barry Mckay

Made an anointment for garage door repair. Rob called 15 minutes before arriving, arrived on time, and assessed the door. He gave me an estimate and... explanation of the issues with the door. Within two hours, the door was operating perfectly.read more

Garry Shoemaker

Precision Garage Door did a great job repairing my doors. I needed torsion spring replacement but opted for a rebuild which replaced all moving parts... because this option carries a lifetime warranty. Shannon on the appointment set up side and Justin completing the installation were a tremendous help and took the time to answer all of my questions.read more

James Reid

Shannon came out last week and gave me a quote, came in $900 less than a quote elsewhere I had received. Installers came out today and knocked the... door our in no time. Shannon did not attempt to pressure me into any additional items, listened to my needs, and ultimately was a quick, pain free process.read more

Jon S

Shannon with Precision Garage Door made our garage door & opener purchase quick & easy! She was on time and did an incredible job explaining our... options and helping us see which door would be the best fit for our home. We will definitely be recommending Shannon with Precision to everyone we know!read more

Jessica Tallett

Courteous, patient, and thorough. And a nice person.

Stephanie Callahan

Prompt, knowledgeable, efficient.
Well done.

Andy Smith

1-26-2019 Called Precision at 3 and had a technician (Nick Decker) arrive by 4:15! Nick was fast and efficient. We decided to install a completely... new motor.9-13-2019 Justin Duffy quickly resolved our problem and even changed the batteries on the outdoor keypad. All was under warranty.read more

Nancy Pouliquen

Great experience with Precision Garage Door! I called for an appointment and the rep (Kaitlyn?) was very professional, polite and helpful. She... scheduled me for the very next day at 9:00 am. The following morning I received a call at 8:30 from Garth to say that he is on his way. He arrived around 9:00 and I described the issue I was having with my 20 year-old system. Garth performed an inspection and came up with three options for me. Once I selected the option I wanted Garth went straight to work. He worked for about three hours and frankly, I'm amazed at how smooth and quiet my garage door is now. Garth was very professional and super nice. He gave me his card and said to call if I had any problems. An overall awesome experience!!read more

Randy B

Mike arrived as scheduled and called me to let me know he was on the way. I had a simple problem that he could fix very quickly. He explained how I... could take care of this myself if it occurred again. I am very glad that I picked Precision when I needed a new garage door last year. They are the best!read more

Bonnie Biery

Shannon was very personable, on time and totally knowledgeable of the product line. She even suggested options to ensure the selection was... complementary to the house design and took full dimensions to make sure the door would fit all the conditions. We look forward to the same quality and attention to detail from the installation team.read more

David Titter

Scheduled an appointment at 1 AM for the next day! Technician arrived promptly, was knowledgeable and very respectful. He explained everything... clearly and fixed all the problems. He replaced batteries and sensors as well and now we are guaranteed for as long as we live here! I would definitely recommend Precision and Justin. The garage door is now functioning like a charm.read more

Suzanne Sackel

Rob S. and Chris did a thorough and professional job repairing my garage door. It had several operational and safety features which had... deteriorated/cropped up over the years and they explained patiently and in detail the situation/discrepancy and the fix recommended/required. At the end of the job I had a quieter, easier to operate and safer double garage door. I was completely satisfied with the explanations and the quality of the work done. Highly recommended. I liked the fact also that they were ex-first responders/military veterans who now have productive and useful jobs in the civilian sector.read more

Rex Fitch, Jr.

Precision is always very courteous and professional. Nick the tech today illustrated patience when dealing with a difficult customer who owns the... home I am leasing. He politely covered all the details and recommendations and provided follow-up literature for the future. Although the work which he was scheduled to do was not completed at the request of the owner, Nick maintained a professional disposition. Great job! Especially when the customer is attempting to haggle, he stood firm and remained assertive and respectful.read more

Nia Wagner

Once again, Precision performs! I have had multiple garage doors and openers installed throughout the neighborhood. Product, installation, and... service have always been superb. This time it was Beau as the service tech to replace the door sensors. Quick, professional, knowledgeable. I simply do not understand why anyone would go someplace other than Precision for their garage door/opener/service needs!read more

Butch Foley

Justin The Technician is very professional and knowledgeable. He went the extra mile to make sure there were no issues or concerns. I am extremely... satisfied with his service. Precision also got me in their schedule in 2 Business days which was great! Highly recommend Precision and their staff for all your garage door needs!!read more

Roberto Orellana

Clint F. is the best! He saw what I wanted and made it happen. I wanted easy accessibility & easy to use.

Danielle Ray

Highly recommend Precision Garage Door for all of your garage door needs. I have used them twice for repairs. I called and received same day service,... actually within an hour of calling which I’m sure wouldn’t always be the case but it worked well for me today.
I was given three different pricing options. Rob was the senior technician and he was very personable and professional.read more

Angel Sullivan

Extremely professional - next day appt. - text, email, phone call tech picture - BEFORE anyone even arrived! Prices reasonable - ALL work and future... work THOROUGHLY explained. Will DEFINITELY use againan and HIGHLY recommend.read more

Bobby Hand

Beau was very knowledgeable with my problems I was having and was able to fix it on the spot.

Kristi Cornelison Bruening

Nick showed up on time and was ready to go! Explained clearly what we he was going to be doing and gave me the quote before starting. The bionic door... repair was exactly what I needed. Well done to Nick and the Precision Door Team.read more

Scot A. Lane

100% quality work with lifetime warranty and unmatchable customer service!

Tamia Harkness

Rob S. Was a knowledgeable, friendly and good technician. He took the time to show and explain all the symptoms for my garage door failure. A before... and after comparison was made of the repair and a secondary explanation was given on why the in-depth repair was needed. My garage door now opens smoothly and is amazingly quiet. The manual operation of the door is super light now. Thank you for the knowledge and the super quick repair of my garage door.read more

Robert Damon Warren

Rob S. was amazing he was ahead of schedule and waited for me to get home with no problem. The company had someone come out same day and my garage... door was fixed in less than an hour. I will definitely recommend this company.read more

Carla Burrus-Bellamy

.Nick was early and made sure I understood how my.garage door worked. Very.pleasant young man.

Barbara O'Grady

They showed up on time, were nice guys and were fast. What more could you ask for?

Kim Merritt

Nick our technician was prompt and efficient while repairing our garage door. Thank you for your service

Constance Cromwell Powell

Nick D responded to my service request. He was quick and fixed the problem right away. His friendly smile and easy going manner made it a great... transaction.

I would highly recommend this service technician and company for any issue with a garage door.read more

Kathy Stephens

He was on time. I have knowledge and experience of what he was selling.

Gloria Allen

I highly recommend Precision Garage Door. Very fast response time (within minutes) and very friendly service on the phone during the initial... appointment phone call. The technician, Todd, called ahead of time to let me know he was on the way. He discovered the problem almost immediately. He then provided my options. Super friendly and efficient. The issue was even fixed the same day!read more

Tonya Bol

Technician showed me what was wrong with my old opener (20 yrs old) which was unrepairable, gave me a quote for the new one (pricey). I previously... read on Angie's list all the positive reviews for this company and decided it was worth it. He was able to install a new one right then and BTW, did an excellent job.read more

Rege Kostley

I highly recommend Precision. I called hoping to get an appointment within a few days, but to my surprise they were here the same day. Rob was... professional and polite, and explained everything he was doing. Definitely 5 stars!read more

Rebecca Johnson Mahan

Todd was an awesome technician. He called to let me know he could come earlier than my appointed time and that was a big help to me. He assessed my... situation, explained what needed to be done and completed the job in a timely manner. I was truly impressed with his knowledge and professionalism. My garage door works great and I couldnt be happier! Thanks again Todd!!read more

Cheryl Owens Miller

Rob and James were on time and diagnosed the problem with my garage door. They were friendly and responded to my questions. I would highly... recommended this team for garage door issues. They may this lady very happy!read more

Julia Vadersen

They arrived one hour earlier than the “window” after calling. Completed the job very quickly & professionaly.

Tom Hofler

Clint was great! Called before coming and was even able to come early! Super friendly guy and explained everything in great detail!

Patrick Michael

Great experience from Kevin providing quote to the installation. Will defiantly recommend to anyone needing a door or repairs.

Donald Edwards

Nick arrived promptly to check on a problem with one of our garage doors. He was very professional & knowledgeable. The issue was resolved quickly, &... I would definitely recommend this business —A+ service!read more

Millicent Nash

Excellent service each and every time.

Mike Zoppy

We met with Clint today to discuss a new garage door. I was impressed with the amount of time he spent going over options, talking about the design,... and inspecting the current situation. He is a real people person and instills confidence that you are making an informed choice. I look forward to getting the final quote.read more

Joe Burnsworth

Best decision we ever made regarding our garage door opener. They replaced our opener 9 years ago and we have been very pleased with the opener and... the company. Nick was very thorough and polite. He explained the issue and gave us a couple of options. Great job!read more

Cindy Jones

Rob was a great technician,friendly, knew how to solve the problem right away. He was very efficient in his work. Would highly recommend Rob and... precision door to friendsread more

Larry Clark

Bo just spent an hour and a half fixing my garage door this afternoon and I couldn't be happier. If you employ more like him, you must be doing very... good indeed. Everything is now in perfect working order and operating as advertised. Thank you.read more

Steven Shiner

Beau is fantastic. Second time he’s helped me with my garage door needs. Highly recommend.

Mo Erin

excellent communication and thorough explanations. they offered several options and did not attempt to sway my decision. professional and competent.... respectful of my time.read more

Lisa Hutchins

Rob and James arrived on time, assessed the problem, explained my options and went to work repairing my garage door....both are very personable and... professional. Everything went seamlessly and the work was completed quickly and efficiently......will happily use this company again.read more

Rick Zilonka

It is always a joy to have this company come to service my door. They are always pleasant, and very helpful, I will use them again.

Connie Smith

Todd provided expert service. Much better than my appointment on Friday, 10/12z

Carol Hawkins

Brian G. just completed a review of the dual-door installation that was completed by the previous owner, several years ago. Brain undertook tasks to... correct some issues from the original installation, as well as assisting to reprogram our digital control devices. All at NO CHARGE!!

As a small business/consulting firm owner, I am really impressed with the "customer-first" attitude that Brian G. and your organization have displayed. STRONGLY recommend Precision Garage Door to anyone requiring assistance, on the Southside and the Peninsula!!!read more

John Arthur

Rob was outstanding and very professional. This is the second time my garage door has broken within the past three months. Rob corrected the root... cause (other company did not mention or check) of my problem and hung the door in a timely manner. Thanks for your help!read more

Matt Daugherty

Precision Garage Door technician Rob and his assistant were able to come and repair my door early which was most appreciated. On arrival they quickly... assessed my problem, decided what was required for repair, selected the parts and tools, and not only fixed my door but improved it. Precision Door will be my only choice should I need garage door work.read more

Rudy J. Roy

Justin arrived on time. Very happy with the service. Justin did a fantastic job on getting my door repaired. Justin was very friendly and... knowledgeable.read more

Evelyn V Cranney

Nick was very professional & thorough! He explained everything that needed to be done & gave me options on how to remedy our problem. Then he was... really quick at completing the job & gave me plenty of written information for my husband to read. I thought the pricing was reasonable too!! Definitely will recommend them to our neighbors!read more

Christine Harmon Retel

Great work and very professional. Answered any and all questions I had while installing. Can’t recommend them enough

Ronald Frasier

Beau just left; and door is working like a charm. First time for us both; a spider had built a nest in one of the sensors blocking the beam. Now; he... could have put on new sensors, but found the issue, cleaned it out; did a door service and left. Not many would do this! Strongly recommend this company.read more

Joe Gauldin

I highly recommend Precision Door of Virginia Beach to be the firm to install or repair your garage door. Rob, the technician that repaired my door... was earlier than expected, he was polite, neatly dressed, discussed repair options and costs. He did an
excellent job and when he had completed the task I commented to him just how quiet the door operated. I am well satisfied with the work that was performed.read more

Morris Freelon

Nick came out today to look at one of our garage doors that has been making a terrible sound and I had felt it needed a repair and I also wanted to... get a quote to replace our 30+ year old doors. Nick is a wonderful person, was honest in the estimate in the repair and also the option in replacement. Felt no pressure to make a snap decision today and answered all my questions and emailed to me both the quotes for replacements for the door and styles I would want to show my husband and the repair estimate and of course the invoice for the service call. Since my husband is out of town for the day, being able to email him the invoices so he can review are going to make this easier for the ultimate decision.read more

Dawn Williams

I totally recommend this place. From making the appointment to receiving a call back to the purchase... the customer service was out standing! Let’s... talk about Clint the person who came out to give me the estimate… He is fantastic. He is a total people person, totally understanding of what you need and totally accommodating. He even sat on my living room floor to discuss in detail with me what was going on. Customer service is off the chain with this company. Clinton wanted to make totally sure that we were comfortable with every aspect of what is happening and what is about to happen with the installation!read more

Stephanie Tuttle LeBeck

Estimator Clint was punctual, had 3 recommendations for me and explained the pros & cons of each of them. Gave me a good base to make a decision on... how to proceed.read more

Frank Fields

good company and great service Irene

Judith Barnett

Great customer service. Wish y’all worked with roll up doors.

Grayson Snuffleupagis

thanks Beau for realigning our door, fast courteous, very friendly and prompt

Connie Willoughby Fletcher

Helpful and so considerate. Estimate came be email quickly. Will be calling to purchase door!

Blythe Raines

I was having a problem with my garage door opening. Rob S. was very professional and definitely knew what he was doing. He was able to fix the... problem quickly and efficiently. Highly recommend Rob S.read more

Dorothy Simmons

I had a new garage door installed Saturday 7/21/18. Crew was prompt, efficient and left the working area clean. Door functionality is great. Janet... kellerread more

Janet Keller

Several weeks ago one of two garage doors became problematic and unreliable. I took some time to research companies and products offered. On Monday... morning the door opener just wouldn't work properly. The situation needed to be fixed. I called Precision and received an appointment the next day that accommodated my desired time period. Mr. Nick Decker called before the scheduled appointment and asked if it was convenient to arrive early. (It was.) Upon arrival Nick introduced himself and assessed the installed hardware and equipment. We discussed several available options. I liked the thoroughness and candor of our discussion. Nick had the equipment and material necessary to remove the old and install new equipment and two hours later, our garage door was fully operational, reliable and quiet. Wow, is it quiet. Nick explained the system's operation and provided the documentation. I was highly impressed with Nick's focus, pride in his work, enthusiasm and knowledge of doors and other door opening systems. I am a satisfied customer and feel I've purchased a great value. Thanks for an exceptional experience from the initial phone call to a completed installation.read more

Steve Riordan

The technicians that installed my garage door were prompt, courteous, helpful and this proved to be one of the best experiences that I’ve had with... professional services!! I really mean it.read more

Donna Swain

Beau is the technician everyone would like to have service their house. Excellent work, friendly, Well Done.

Tony Criscione

This company is fabulous! Very professional, arrived on time, fixed problem quickly - I'd recommend to everyone!

Suzanne Blinn Rasmusson

Stellar service, great pricing. Diagnosed, quoted, and replaced entire system within an hour. Will recommend!

David Ortiz

Thanks for the great service you provided on Friday the 9th, this type of service is the reason I always call on precision to do maintains and... repairs, so thanks again Robert Shrieves.read more

Charles Simpkins

Tech, Garth Cooper came to my house earlier than expected, gave a quick breakdown of what I needed...100% professional. Even after I initially... declined repair because of a misunderstanding during the appointment setting process, the issue was handle promptly by staff and Mr. Cooper returned quickly and completed his work and left me with advise on how to maintain and prevent further issues. I know one thing from this, Precision will be my go to from now on, and Garth is the only guy want them to send. Great customer service experience, it's great to see there are still places out there that believe in integrity.read more

Craig Johnson

Quickly scheduled for a service call that worked for my schedule. Technician contacted me on what time he would arrive . Condition evaluated quickly... and repairs done on the spot . All working and back to my day in 60 minutes. Wonderful job. Thanks Beau!read more

Sean Back

This is the second experience I have had with Precision and it was again a good one. On time, and while the technician tried to find the source of... the problem and couldn't, he contacted the company and another more experienced technician troubleshot the problem quickly. Both technicians were friendly, reliable, and honest. They did not overcharge for extra time troubleshooting the problem. Highly recommend them to anyone needing garage door work done.read more

JT Kelley

Had a misunderstanding with the original price over the phone . The owner called the next day and fixed the problem. Top notch customer service!!!

Jeff Windsor

They came out on Saturday and fixed our garage door at our new flip. Quick and excellent work. Thank God our motor was fine just a limit switch... problem. They saved us alot of money with troubleshooting. Highly recommended.read more

Marvin Franz

service was fast and efficient and professional....Justin was great!

Lee Helis

A few years ago, Precision installed a new garage door opener for us. Since that time, they have returned twice for a tuneup. All three times their... employees were very professional and courteous. I highly recommend this company.read more

John Miller

Mr. Justin Guffey arrived in a very timely manner. Within seconds he ascertained the problem and explained what needed to be done to fix my garage... door. He outlined different price options in a clear, concise manner. His work was exemplary. My bill was sent to my email address promptly. Mr. Cuffey is a great ambassador for your company.read more

Mark McTague

I contacted precision door at 1:20 am on there live chat about fixing a broken cable and spring assembly . They arrived at 2PM that afternoon and... installed a new spring and cable pulley system. They were very professional and courteous and completed the job in less than 40 minutes and cleaned up. Outstanding service and company from start to finish. 5 star company. The live chat feature is excellent.read more

Kevin Cornwell

Prompt, outstanding service for a quick estimate. Justin Guffey was very courteous, informative, and very helpful. Waiting now on ARB approval to... move ahead. Very affordable.read more

Derry T. Chalker

I chose Precision Door to service my garage door because of an A rating on Angie's List. I had a bad experience with the previous company.Promptly... made the appointment and the tech arrived on time and did a complete check of the door and opener. Explained the results in easy to understand manner and left with my door operating quiet and smooth. I was advised that I will need spring replacement soon. Good to know so I can budget the repair. Excellent customer service from the office and tech.read more

Dee Dee Sears

Was impressed with the communication and punctuality from the moment I scheduled the appointment. The repair was for a rental and I wasn't home for... it. The technician called when on site, after the diagnosis, and after the repairs were complete. He even completed some preventative maintenance to save me some money in the long run. I highly recommend using their services. Thanks again.read more

Erick Jr P

Just had a great experience with this company! My husband is very handy and likes to do pretty much any work around the house himself to make sure... the quality is really good. From the moment we met Shannon at the show room, we knew this company had pride in what they do! She was awesome with the details and walking us through the process. Clint came out and took measurements and was so patient with all of my husband's questions. Todd did the install yesterday and we are thrilled with the result! Even my picky husband said they did a GREAT job and it's a quality product!!read more

Leigh Anne Pelton

Great company to deal with. Shannon, Chad, Clint, Frank are all great to work with. Highly recommended.

Michael Meloni

From my first exposure to Precision, talking to Shanon, (and what a great first impression) going out of her way to assist me with my scheduling... needs, not Precison's... almost a year ago when Precision installed my Garage Door Opener. Because of that experience, I called them back to put a new garage door on a Shed project I had been designing... the Customer service has been outstanding. Shannon made me an appointment with Nick, who scoped out my project and priced my door and installation. Next came the scheduling of my appointment, again by Shannon, which once again was scheduled to fit my need. Then the actual install from Mike, who I might add coulod not of been more knowledgeable and customer oriented then he was. His professionalism, personality and attitude, in the rain... was 150%. Thank you Precision Doors for providing the management and workforce that wiill keep customers like me, coming back and also sharing your company standards with others!read more

Steve Cohen

Just had a garage door opener installed by Dwayne. What a nice guy! He is a true craftsman! Give him my thanks again!!!

Wayne Mills

I just had repair work done and a new oper and spring installed. From beginning to end the professionalism was phenomenal as was the technician. ... Don't waste time shooting around, these folks are the BEST!read more

Dan McGuinness

I bought a garage door and was very happy with the service person and his professionalism. The door is great too

Paul McGee

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