Garage Doors Should Be Seen, Not Heard.

Garage Door Repair and Installation
Serving Hampton Roads

Owners Scott & Shauna Kale

Owners Scott & Shauna Kale

Owners Scott & Shauna Kale

WE SOLVE YOUR PROBLEM IN ONE VISIT

PEOPLE LOVE PRECISION

PEOPLE LOVE PRECISION!

The service was exceptional. My tech Todd ran into trouble fixing my garage door opener. Something that should've taken him 45 min took 3 hours and be was very pleasant through it all. He was on time. Actually he was early and very professional. I would highly recommend.read more
Efficient and Very Professional Job.
Garth from Precision came and installed two auto garage openers. He was exactly on time and very down to Earth. He recommended the spring system on my doors to be replaced soon, and I agree because I've never had it done before and my doors are a little aged. He gave me a quote on that right away. I loved his professionalism and would definitely recommend Precision.read more
Thanks for the great job and experience from the initial walk through to the end product. Everyone was great to work with and did a very professional install and cleaned everything up nice. Also took care of any concerns I had.read more
I appreciated the same-day appointment and, even more so, the 2-hour window (others companies required 4-hours of my availability). An email with the anticipated service provider’s photo/identifying info as well as a 30-minute call in advance of his arrival also made me feel valued as a customer. I also liked hearing that you can reach a friendly, live person there 24 hours a day. Beau was professional and knowledgeable! He inspected and fixed our nonfunctioning garage sensor but also provided helpful maintenance/safety details and future recommendations. I would utilize this company again without hesitation.read more
From the first interaction with the scheduler on the phone to the final install of my 3 garage doors I was refreshed to be dealing with competent, prompt, and friendly professionals. I had initially been referred to this company by my parents who were equally impressed with their customer service. Shannon was quick to get me an estimate. I am picky with architectural details and was pleasantly surprised that she was able to provide options that match out modern design. She was even able to get the doors pre-painted in a Sherwin Williams color that was baked on. They came out beautiful. The day of delivery Jeremy was on time and performed a great and clean install. The doors are by far the smoothest operating doors I have experienced. I would not hesitate using them again.read more
professional and knowledgeable technicians
The team that came were prompt and very professional! They both did an amazing job! I have a very small issue after they left and immediately recieved a call back from the install technician. He sent another team out within 30 minutes and they fixed the issue. Both the install guys and the next team that came out were great!read more
Great experience with Shannon at Precision. Company offers free estimates and offer quality products. Shannon was early for the appointment after calling to check if that worked for my schedule! Very good with the details and options and reasons why we should use Precision. Friendly and knows her doors! Thank you Shannon!read more
Made an anointment for garage door repair. Rob called 15 minutes before arriving, arrived on time, and assessed the door. He gave me an estimate and explanation of the issues with the door. Within two hours, the door was operating perfectly.read more
Precision Garage Door did a great job repairing my doors. I needed torsion spring replacement but opted for a rebuild which replaced all moving parts because this option carries a lifetime warranty. Shannon on the appointment set up side and Justin completing the installation were a tremendous help and took the time to answer all of my questions.read more
Shannon with Precision Garage Door made our garage door & opener purchase quick & easy! She was on time and did an incredible job explaining our options and helping us see which door would be the best fit for our home. We will definitely be recommending Shannon with Precision to everyone we know!read more
Courteous, patient, and thorough. And a nice person.
Prompt, knowledgeable, efficient.Well done.
1-26-2019 Called Precision at 3 and had a technician (Nick Decker) arrive by 4:15! Nick was fast and efficient. We decided to install a completely new motor.9-13-2019 Justin Duffy quickly resolved our problem and even changed the batteries on the outdoor keypad. All was under warranty.read more
Great experience with Precision Garage Door! I called for an appointment and the rep (Kaitlyn?) was very professional, polite and helpful. She scheduled me for the very next day at 9:00 am. The following morning I received a call at 8:30 from Garth to say that he is on his way. He arrived around 9:00 and I described the issue I was having with my 20 year-old system. Garth performed an inspection and came up with three options for me. Once I selected the option I wanted Garth went straight to work. He worked for about three hours and frankly, I'm amazed at how smooth and quiet my garage door is now. Garth was very professional and super nice. He gave me his card and said to call if I had any problems. An overall awesome experience!!read more
Mike arrived as scheduled and called me to let me know he was on the way. I had a simple problem that he could fix very quickly. He explained how I could take care of this myself if it occurred again. I am very glad that I picked Precision when I needed a new garage door last year. They are the best!read more
Shannon was very personable, on time and totally knowledgeable of the product line. She even suggested options to ensure the selection was complementary to the house design and took full dimensions to make sure the door would fit all the conditions. We look forward to the same quality and attention to detail from the installation team.read more
Scheduled an appointment at 1 AM for the next day! Technician arrived promptly, was knowledgeable and very respectful. He explained everything clearly and fixed all the problems. He replaced batteries and sensors as well and now we are guaranteed for as long as we live here! I would definitely recommend Precision and Justin. The garage door is now functioning like a charm.read more
Rob S. and Chris did a thorough and professional job repairing my garage door. It had several operational and safety features which had deteriorated/cropped up over the years and they explained patiently and in detail the situation/discrepancy and the fix recommended/required. At the end of the job I had a quieter, easier to operate and safer double garage door. I was completely satisfied with the explanations and the quality of the work done. Highly recommended. I liked the fact also that they were ex-first responders/military veterans who now have productive and useful jobs in the civilian sector.read more
Precision is always very courteous and professional. Nick the tech today illustrated patience when dealing with a difficult customer who owns the home I am leasing. He politely covered all the details and recommendations and provided follow-up literature for the future. Although the work which he was scheduled to do was not completed at the request of the owner, Nick maintained a professional disposition. Great job! Especially when the customer is attempting to haggle, he stood firm and remained assertive and respectful.read more
Once again, Precision performs! I have had multiple garage doors and openers installed throughout the neighborhood. Product, installation, and service have always been superb. This time it was Beau as the service tech to replace the door sensors. Quick, professional, knowledgeable. I simply do not understand why anyone would go someplace other than Precision for their garage door/opener/service needs!read more
Justin The Technician is very professional and knowledgeable. He went the extra mile to make sure there were no issues or concerns. I am extremely satisfied with his service. Precision also got me in their schedule in 2 Business days which was great! Highly recommend Precision and their staff for all your garage door needs!!read more
Clint F. is the best! He saw what I wanted and made it happen. I wanted easy accessibility & easy to use.
Highly recommend Precision Garage Door for all of your garage door needs. I have used them twice for repairs. I called and received same day service, actually within an hour of calling which I’m sure wouldn’t always be the case but it worked well for me today.I was given three different pricing options. Rob was the senior technician and he was very personable and professional.read more
Extremely professional - next day appt. - text, email, phone call tech picture - BEFORE anyone even arrived! Prices reasonable - ALL work and future work THOROUGHLY explained. Will DEFINITELY use againan and HIGHLY recommend.read more
Beau was very knowledgeable with my problems I was having and was able to fix it on the spot.
Nick showed up on time and was ready to go! Explained clearly what we he was going to be doing and gave me the quote before starting. The bionic door repair was exactly what I needed. Well done to Nick and the Precision Door Team.read more
100% quality work with lifetime warranty and unmatchable customer service!
Rob S. Was a knowledgeable, friendly and good technician. He took the time to show and explain all the symptoms for my garage door failure. A before and after comparison was made of the repair and a secondary explanation was given on why the in-depth repair was needed. My garage door now opens smoothly and is amazingly quiet. The manual operation of the door is super light now. Thank you for the knowledge and the super quick repair of my garage door.read more
Rob S. was amazing he was ahead of schedule and waited for me to get home with no problem. The company had someone come out same day and my garage door was fixed in less than an hour. I will definitely recommend this company.read more
.Nick was early and made sure I understood how my.garage door worked. Very.pleasant young man.
They showed up on time, were nice guys and were fast. What more could you ask for?
Nick our technician was prompt and efficient while repairing our garage door. Thank you for your service
Nick D responded to my service request. He was quick and fixed the problem right away. His friendly smile and easy going manner made it a great transaction.I would highly recommend this service technician and company for any issue with a garage door.read more
He was on time. I have knowledge and experience of what he was selling.
I highly recommend Precision Garage Door. Very fast response time (within minutes) and very friendly service on the phone during the initial appointment phone call. The technician, Todd, called ahead of time to let me know he was on the way. He discovered the problem almost immediately. He then provided my options. Super friendly and efficient. The issue was even fixed the same day!read more
Technician showed me what was wrong with my old opener (20 yrs old) which was unrepairable, gave me a quote for the new one (pricey). I previously read on Angie's list all the positive reviews for this company and decided it was worth it. He was able to install a new one right then and BTW, did an excellent job.read more
I highly recommend Precision. I called hoping to get an appointment within a few days, but to my surprise they were here the same day. Rob was professional and polite, and explained everything he was doing. Definitely 5 stars!read more
Todd was an awesome technician. He called to let me know he could come earlier than my appointed time and that was a big help to me. He assessed my situation, explained what needed to be done and completed the job in a timely manner. I was truly impressed with his knowledge and professionalism. My garage door works great and I couldnt be happier! Thanks again Todd!!read more
Rob and James were on time and diagnosed the problem with my garage door. They were friendly and responded to my questions. I would highly recommended this team for garage door issues. They may this lady very happy!read more
They arrived one hour earlier than the “window” after calling. Completed the job very quickly & professionaly.
Clint was great! Called before coming and was even able to come early! Super friendly guy and explained everything in great detail!
Great experience from Kevin providing quote to the installation. Will defiantly recommend to anyone needing a door or repairs.
Nick arrived promptly to check on a problem with one of our garage doors. He was very professional & knowledgeable. The issue was resolved quickly, & I would definitely recommend this business —A+ service!read more
Excellent service each and every time.
We met with Clint today to discuss a new garage door. I was impressed with the amount of time he spent going over options, talking about the design, and inspecting the current situation. He is a real people person and instills confidence that you are making an informed choice. I look forward to getting the final quote.read more
Best decision we ever made regarding our garage door opener. They replaced our opener 9 years ago and we have been very pleased with the opener and the company. Nick was very thorough and polite. He explained the issue and gave us a couple of options. Great job!read more
Rob was a great technician,friendly, knew how to solve the problem right away. He was very efficient in his work. Would highly recommend Rob and precision door to friendsread more
Bo just spent an hour and a half fixing my garage door this afternoon and I couldn't be happier. If you employ more like him, you must be doing very good indeed. Everything is now in perfect working order and operating as advertised. Thank you.read more
Beau is fantastic. Second time he’s helped me with my garage door needs. Highly recommend.
excellent communication and thorough explanations. they offered several options and did not attempt to sway my decision. professional and competent. respectful of my time.read more
Rob and James arrived on time, assessed the problem, explained my options and went to work repairing my garage door....both are very personable and professional. Everything went seamlessly and the work was completed quickly and efficiently......will happily use this company again.read more
It is always a joy to have this company come to service my door. They are always pleasant, and very helpful, I will use them again.
Todd provided expert service. Much better than my appointment on Friday, 10/12z
Brian G. just completed a review of the dual-door installation that was completed by the previous owner, several years ago. Brain undertook tasks to correct some issues from the original installation, as well as assisting to reprogram our digital control devices. All at NO CHARGE!! As a small business/consulting firm owner, I am really impressed with the "customer-first" attitude that Brian G. and your organization have displayed. STRONGLY recommend Precision Garage Door to anyone requiring assistance, on the Southside and the Peninsula!!!read more
Rob was outstanding and very professional. This is the second time my garage door has broken within the past three months. Rob corrected the root cause (other company did not mention or check) of my problem and hung the door in a timely manner. Thanks for your help!read more
Precision Garage Door technician Rob and his assistant were able to come and repair my door early which was most appreciated. On arrival they quickly assessed my problem, decided what was required for repair, selected the parts and tools, and not only fixed my door but improved it. Precision Door will be my only choice should I need garage door work.read more
Justin arrived on time. Very happy with the service. Justin did a fantastic job on getting my door repaired. Justin was very friendly and knowledgeable.read more
Nick was very professional & thorough! He explained everything that needed to be done & gave me options on how to remedy our problem. Then he was really quick at completing the job & gave me plenty of written information for my husband to read. I thought the pricing was reasonable too!! Definitely will recommend them to our neighbors!read more
Great work and very professional. Answered any and all questions I had while installing. Can’t recommend them enough
Beau just left; and door is working like a charm. First time for us both; a spider had built a nest in one of the sensors blocking the beam. Now; he could have put on new sensors, but found the issue, cleaned it out; did a door service and left. Not many would do this! Strongly recommend this company.read more
I highly recommend Precision Door of Virginia Beach to be the firm to install or repair your garage door. Rob, the technician that repaired my door was earlier than expected, he was polite, neatly dressed, discussed repair options and costs. He did anexcellent job and when he had completed the task I commented to him just how quiet the door operated. I am well satisfied with the work that was performed.read more
Nick came out today to look at one of our garage doors that has been making a terrible sound and I had felt it needed a repair and I also wanted to get a quote to replace our 30+ year old doors. Nick is a wonderful person, was honest in the estimate in the repair and also the option in replacement. Felt no pressure to make a snap decision today and answered all my questions and emailed to me both the quotes for replacements for the door and styles I would want to show my husband and the repair estimate and of course the invoice for the service call. Since my husband is out of town for the day, being able to email him the invoices so he can review are going to make this easier for the ultimate decision.read more
I totally recommend this place. From making the appointment to receiving a call back to the purchase... the customer service was out standing! Let’s talk about Clint the person who came out to give me the estimate… He is fantastic. He is a total people person, totally understanding of what you need and totally accommodating. He even sat on my living room floor to discuss in detail with me what was going on. Customer service is off the chain with this company. Clinton wanted to make totally sure that we were comfortable with every aspect of what is happening and what is about to happen with the installation!read more
Estimator Clint was punctual, had 3 recommendations for me and explained the pros & cons of each of them. Gave me a good base to make a decision on how to proceed.read more
good company and great service Irene
Great customer service. Wish y’all worked with roll up doors.
thanks Beau for realigning our door, fast courteous, very friendly and prompt
Helpful and so considerate. Estimate came be email quickly. Will be calling to purchase door!
I was having a problem with my garage door opening. Rob S. was very professional and definitely knew what he was doing. He was able to fix the problem quickly and efficiently. Highly recommend Rob S.read more
I had a new garage door installed Saturday 7/21/18. Crew was prompt, efficient and left the working area clean. Door functionality is great. Janet kellerread more
Several weeks ago one of two garage doors became problematic and unreliable. I took some time to research companies and products offered. On Monday morning the door opener just wouldn't work properly. The situation needed to be fixed. I called Precision and received an appointment the next day that accommodated my desired time period. Mr. Nick Decker called before the scheduled appointment and asked if it was convenient to arrive early. (It was.) Upon arrival Nick introduced himself and assessed the installed hardware and equipment. We discussed several available options. I liked the thoroughness and candor of our discussion. Nick had the equipment and material necessary to remove the old and install new equipment and two hours later, our garage door was fully operational, reliable and quiet. Wow, is it quiet. Nick explained the system's operation and provided the documentation. I was highly impressed with Nick's focus, pride in his work, enthusiasm and knowledge of doors and other door opening systems. I am a satisfied customer and feel I've purchased a great value. Thanks for an exceptional experience from the initial phone call to a completed installation.read more
The technicians that installed my garage door were prompt, courteous, helpful and this proved to be one of the best experiences that I’ve had with professional services!! I really mean it.read more
Beau is the technician everyone would like to have service their house. Excellent work, friendly, Well Done.
This company is fabulous! Very professional, arrived on time, fixed problem quickly - I'd recommend to everyone!
Stellar service, great pricing. Diagnosed, quoted, and replaced entire system within an hour. Will recommend!
Thanks for the great service you provided on Friday the 9th, this type of service is the reason I always call on precision to do maintains and repairs, so thanks again Robert Shrieves.read more
Tech, Garth Cooper came to my house earlier than expected, gave a quick breakdown of what I needed...100% professional. Even after I initially declined repair because of a misunderstanding during the appointment setting process, the issue was handle promptly by staff and Mr. Cooper returned quickly and completed his work and left me with advise on how to maintain and prevent further issues. I know one thing from this, Precision will be my go to from now on, and Garth is the only guy want them to send. Great customer service experience, it's great to see there are still places out there that believe in integrity.read more
Quickly scheduled for a service call that worked for my schedule. Technician contacted me on what time he would arrive . Condition evaluated quickly and repairs done on the spot . All working and back to my day in 60 minutes. Wonderful job. Thanks Beau!read more
This is the second experience I have had with Precision and it was again a good one. On time, and while the technician tried to find the source of the problem and couldn't, he contacted the company and another more experienced technician troubleshot the problem quickly. Both technicians were friendly, reliable, and honest. They did not overcharge for extra time troubleshooting the problem. Highly recommend them to anyone needing garage door work done.read more
Had a misunderstanding with the original price over the phone . The owner called the next day and fixed the problem. Top notch customer service!!!
They came out on Saturday and fixed our garage door at our new flip. Quick and excellent work. Thank God our motor was fine just a limit switch problem. They saved us alot of money with troubleshooting. Highly recommended.read more
service was fast and efficient and professional....Justin was great!
A few years ago, Precision installed a new garage door opener for us. Since that time, they have returned twice for a tuneup. All three times their employees were very professional and courteous. I highly recommend this company.read more
Mr. Justin Guffey arrived in a very timely manner. Within seconds he ascertained the problem and explained what needed to be done to fix my garage door. He outlined different price options in a clear, concise manner. His work was exemplary. My bill was sent to my email address promptly. Mr. Cuffey is a great ambassador for your company.read more
I contacted precision door at 1:20 am on there live chat about fixing a broken cable and spring assembly . They arrived at 2PM that afternoon and installed a new spring and cable pulley system. They were very professional and courteous and completed the job in less than 40 minutes and cleaned up. Outstanding service and company from start to finish. 5 star company. The live chat feature is excellent.read more
Prompt, outstanding service for a quick estimate. Justin Guffey was very courteous, informative, and very helpful. Waiting now on ARB approval to move ahead. Very affordable.read more
I chose Precision Door to service my garage door because of an A rating on Angie's List. I had a bad experience with the previous company.Promptly made the appointment and the tech arrived on time and did a complete check of the door and opener. Explained the results in easy to understand manner and left with my door operating quiet and smooth. I was advised that I will need spring replacement soon. Good to know so I can budget the repair. Excellent customer service from the office and tech.read more
Was impressed with the communication and punctuality from the moment I scheduled the appointment. The repair was for a rental and I wasn't home for it. The technician called when on site, after the diagnosis, and after the repairs were complete. He even completed some preventative maintenance to save me some money in the long run. I highly recommend using their services. Thanks again.read more
Just had a great experience with this company! My husband is very handy and likes to do pretty much any work around the house himself to make sure the quality is really good. From the moment we met Shannon at the show room, we knew this company had pride in what they do! She was awesome with the details and walking us through the process. Clint came out and took measurements and was so patient with all of my husband's questions. Todd did the install yesterday and we are thrilled with the result! Even my picky husband said they did a GREAT job and it's a quality product!!read more
Great company to deal with. Shannon, Chad, Clint, Frank are all great to work with. Highly recommended.
From my first exposure to Precision, talking to Shanon, (and what a great first impression) going out of her way to assist me with my scheduling needs, not Precison's... almost a year ago when Precision installed my Garage Door Opener. Because of that experience, I called them back to put a new garage door on a Shed project I had been designing... the Customer service has been outstanding. Shannon made me an appointment with Nick, who scoped out my project and priced my door and installation. Next came the scheduling of my appointment, again by Shannon, which once again was scheduled to fit my need. Then the actual install from Mike, who I might add coulod not of been more knowledgeable and customer oriented then he was. His professionalism, personality and attitude, in the rain... was 150%. Thank you Precision Doors for providing the management and workforce that wiill keep customers like me, coming back and also sharing your company standards with others!read more
Just had a garage door opener installed by Dwayne. What a nice guy! He is a true craftsman! Give him my thanks again!!!
I just had repair work done and a new oper and spring installed. From beginning to end the professionalism was phenomenal as was the technician. Don't waste time shooting around, these folks are the BEST!read more
I bought a garage door and was very happy with the service person and his professionalism. The door is great too
Home Advisor Elite Service Award Winner
Angie's List 2018 Super Service Award
BBB A+ Rated Accredited Business
Google Rating
4.8
BBB A+ Rated Accredited Business
Home Advisor Elite Service Award Winner
Angie's List 2018 Super Service Award

WHY CHOOSE PRECISION GARAGE DOOR

  • locally owned by Scott and Shauna Kale
  • phones answered 24/7
  • installs & repairs completed in one visit
  • garage door specialists – not handymen

WHO ARE WE?

Precision Garage Door Service is a full-time business based in Virginia employing over 20 people. Owned and operated by the Kale family, Precision serves you from two locations, in Virginia Beach and Richmond.

WHEN SHOULD YOU CALL US?

  • Garage Door sounds funny when operating (yes, that’s a thing)
  • Door moving slower than normal
  • Mechanism has been damaged by impact or weather
  • After buying a home to ensure the existing system is operating according to factory spec
  • Bionic Garage Door Rebuilds

SO QUIET, YOU CAN'T HEAR IT IN THE HOUSE

The difference between a Precision Installation and a cheap one is the difference between hearing it, and not hearing it. Precision sounds like… nothing at all.

Garage Doors Should Be Seen, Not Heard

24/7 EMERGENCY SERVICE
EVENING AND WEEKEND APPOINTMENTS AVAILABLE

FINANCING

We have  financing offers available with approved credit and accept all major credit cards.